Program Performance Evaluation (PPE)

PROGRAM PERFORMANCE EVALUATION (P.P.E) (PSM CHECK INS)

The program performance evaluation tool is used for monitoring quality, identifying successes, challenges & goal setting opportunities at every program.

The document is separated into sections throughout the year. Each section is completed by the program, the Program Support Manager, and then CEO. All sections are assessed using the following grading system.

The Program Performance Evaluation is compiled of TOPP KIDS Minimum requirements. Programs will be assigned actions and areas to praise and to grow at the end of the evaluation. If a program does not meet expectations an action plan will then be created with goal setting dates (no longer than 2 weeks), and a follow-up evaluation must be scheduled.

This review process will:

  • Identify the program’s strengths and weaknesses in the execution of the TOPP KIDS Brand Standard, Licensing standards and processes.
  • Gauge and implement the growth of the program.
  • Identify the professionalism of the teams and the programs relationships.
  • Involve parents, team, and children through interviews.
  • Involve the school and relevant community agencies through interviews.
  • Be completed annually.
  • Compile and share outcomes with all stakeholders.
  • Record program changes/action items and the reasons for them will be maintained.