Performance Management

PERFORMANCE MANAGEMENT

DAILY FEEDBACK
Employees are strongly encouraged to discuss job performance and goals with the Program Coordinator on an informational, day-to- day basis.

INTRODUCTORY PERIOD EVALUATIONS
A formal performance evaluation will be conducted at the end of employee’s initial period of hire, known as the introductory period (90 Days).

YEARLY REVIEWS
Yearly reviews are to be performed once a year to measure individual performance of established objectives and personal growth goals for the coming twelve months.

EMPLOYEE CHECK-INS & 1 ON 1’S
Employee check-ins and 1 on 1’s are done throughout the year to ensure Educators and Leaders are both growing in their roles and maintaining brand standards. Included in these conversations is a formal documentation focusing on successes and growth opportunities.

FORMAL PERFORMANCE EVALUATIONS
Additional formal performance evaluations may be conducted to provide the Program Coordinators as well as the employee the opportunity to discuss job tasks, identify and correct weaknesses, encourage and recognize strengths, and discuss positive, purposeful approaches for meeting yearly goals. Program Coordinators will be responsible for coordinating evaluations through the appropriate Program Support Manager for providing necessary support.

The tool has been developed for use by all employees, both full- time, part –time and new employees upon completion of their probationary period. For employees new to TOPP KIDS the roles and responsibilities should be outlined by their Supervisor upon the start of their employment.

Employee check-in will take place monthly with the Program Coordinator. This will involve a conversation about the employee’s growth and performance, their portfolio and execution of planning, as well as their relationships with parents, children, the community, and peers. This conversation will be documented with the intention of identifying goals and ways to best support the employee and will be passed on to the Program Support Managers when attached to the program’s Month End report.

Once the performance evaluation has been completed and the employee and supervisor agree on the contents, the employee and supervisor will sign off of on the evaluation form.