Our Credo

OUR CREDO: OUR GUIDING PHILOSOPHY

The overarching philosophy that guides our business is Our Credo, a deeply held set of values that
have served as the strategic and moral compass for TOPP KIDS leaders and employees. Above all,
Our Credo challenges us to put the needs and well-being of the families we serve first. It also
speaks to the responsibilities we have to our employees, to the communities in which we live and
work and the world community, and to our shareholders and stakeholders. We believe Our Credo
is a blueprint for long-term growth and sustainability that’s as relevant today as when it was
written.

TOPP KIDS Credo

Our primary responsibility is to the children, families, and communities we serve, ensuring high-quality
services that meet their needs. We are committed to reducing costs to offer reasonable prices and we strive
to care for our participants and stakeholders as if they were part of our own family.

We must take responsibility for our employees, valuing them as individuals and respecting their dignity and
merit. We prioritize providing job security, fair compensation, and safe working conditions, supporting
employees in fulfilling their family responsibilities. Equal opportunities for employment, development, and
advancement are ensured, with a commitment to competent and ethical management.

We acknowledge our responsibility to the communities we serve and aim to improve our communities by
supporting local businesses, charities, and community initiatives. We are committed to promoting provincial
improvements, higher standards, education, and growth within their sector, and to contribute positively to
the communities we operate in.

We must maintain in good order the property and equipment we are privileged to use, protecting the environment and resources provided.

Our final responsibility lies with our financial positioning, aiming to generate a sound profits and reserves.
We prioritize experimentation withnewideas, research, and growth, while beingwilling to investin innovative
programs and learn from mistakes. We commit to acquiring new equipment, facilities, and launching new
services, maintaining reserves to navigate challenging times, with the goal of ensuring a high-quality
services for our communities.