Orientation & Training Policy

All new employees are oriented to TOPP KIDS policies and procedures. Such an orientation should begin on the first day of employment and continue throughout his/hers first 30 days. Each employee will be assigned a mentor to make sure that all procedures are explained and demonstrated. The 90-day review will evaluate an employee’s performance of all expectations explained during orientation. Any employee may ask the Room Lead or Program Coordinator for further explanation or clarification of policies at any time. It is each employees responsibility to uphold program expectations at all times. The orientation covers:

• TOPP KIDS Front Line Training
• Emergency Response Plan, and Procedures
• First Aid procedures
• Job responsibilities and any other duties as assigned.
• The recognition of childhood illnesses and infectious disease control, including hand- washing procedures and handling body fluids.
• The procedure for ensuring that all TOPP KIDS employees know the children always assigned to their care and their whereabouts.
• Child management and behaviour guidance techniques and head counts
• Schedule of a typical day
• Training of child abuse and neglect laws and reporting procedures.
• Confidentiality policies.

All new employees also complete Active Play Coordinator Training, the Emergency Response Plan curriculum, and instruction on licensing requirements alongside TOPP KIDS quality standards, policies and practices.

Every team member must hold valid First Aid certification and complete annual WHMIS plus Workplace Violence and Harassment Awareness training. The program further covers:

• Individual Portfolios
• Programming and Planning Policy
• Supervision & Behaviour Guidance
• Risk Management
• Identification and care of ill children
• Recognition of Child Abuse, Neglect, Sexual Abuse and the responsibility of reporting any incidents
• Cultural Diversity
• Professional Development