Interactions with Community Parents

INTERACTIONS WITH COMMUNITY PARENTS

Purpose of Interactions

Open and constructive communication with community parents is essential. Educators may engage in interactions with community parents in public settings to discuss program-related matters, answer questions, or provide updates on children’s activities.

Interaction Conduct Guidelines
Educators must follow these safety procedures when interacting with community parents in public areas:

  • Always identify themselves as TOPP KIDS educators.
  • Be respectful, attentive, and professional in all interactions.
  • DO NOT discuss confidential or sensitive information about children in public settings.
  • Do not engage in arguments or confrontations with parents in public.
  • All interactions with community parents should involve no less than 2 educators to act as witness and to avoid situations that may create conflict.

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