Confidentiality Policy

CONFIDENTIALITY POLICY

• Information about children or their families must be shared on a “need to know” basis only. Ask Program Coordinator for guidance.
• Discussions of a sensitive nature must be held in private to protect confidentiality.
• Support program efforts by avoiding negative or malicious discussions.
• Information regarding children can only be shared with parental consent using a Sharing Confidential Child Specific Information Form.
• Posting of information about TOPP KIDS, its families and photos on any social media outlet is strictly prohibited.
• Use of personal devices for storing information regarding TOPP KIDS, its families or photos is strictly prohibited.
• Solicitation using confidential information is prohibited.
• All staff sign a Confidentiality Agreement when they are hired.

WHAT DO I SAY IF SOMEONE ASK ABOUT A STAFF MEMBER WHO HAS LEFT THE COMPANY?

Speaking to families/children/community members about a terminated staff can be tricky. Nothing more needs to be said than “they are no longer with the company”. THAT’S IT! Unless written permission is given to the company to share information by the ex- staff member, legally it’s a better idea to stick to the script. Personal feelings or knowledge should never come across when speaking about this topic.